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Employee communication

Posts covering the whole spectrum of the employee experience from hiring to development, change and leadership.

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How inclusive storytelling can shape workplace cultures

Storytelling is a cornerstone of effective internal communication. It shapes organizational culture, conveys values, and fosters a sense of belonging among employees. However, if not approached inclusively, storytelling can perpetuate exclusion and reinforce stereotypes. Internal communication professionals play a crucial role in shaping these narratives to create a more inclusive and equitable workplace.

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Employee communication, Inclusive communication
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Inclusive prompts to help you get started

Communication has the power to shape a workplace culture where everyone feels seen, heard and valued. Inclusive communication is about actively creating opportunities for all voices to be heard and appreciated. But how do you get started? Some people managers ask me this question. In this blogpost, I will explore a variety of inclusive communication prompts you can use in various workplace situations.

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Employee communication, Inclusive communication
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Communicating BDEI to employees: challenges and solutions

Belonging, Diversity, Equity, and Inclusion (BDEI) initiatives are crucial for creating harmonious and productive workplaces. However, effectively communicating these projects to employees can be challenging. This blog post explores the main challenges and offers practical solutions, drawing from my experience in such projects, internal and change communication and passion for creating positive workplace experiences.

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Employee communication, Inclusive communication
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How understanding memory can harness communication practice

After my first bout of Covid, I struggled with brain fog. My thinking was fuzzy and I felt like a scatterbrain which is something I wasn’t used to. I also experienced memory problems. I thought I was having early onset dementia! I wanted answers. So I searched for a book that specifically focused on how memory works. I found one in Lisa Genova’s “Remember, the Science of Memory and the Art of Forgetting”. In this blogpost, I summarized my learnings and how these can be useful in communication practice.

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Employee communication, Inclusive communication
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Belonging at work: recommendations for future research

This study found a direct relationship between belongingness and the quality of an employee’s relationship with his/her manager. However, it seems that line managers are either reluctant, unavailable, unaware, or unskilled to create a sense of belongingness in their teams. It might thus be interesting for future researchers to explore the real cause of this disconnect and find out how internal communication can help make this relationship flourish.

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Belonging at work, Employee communication
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Belonging at work: recommendations for practice

Every internal communication programme starts with a baseline. It is therefore useful for IC professionals to determine where their workplaces are in terms of a sense of belongingness before they aim to improve or strengthen it. To make sure that belongingness for new hires is taken on board, IC can conduct an initial survey to design a programme that can lead a transformation. They can do this via a questionnaire or random focus groups in the organisation.

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Belonging at work, Employee communication
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Belonging at work: conclusions of study

The workplace has changed many times and in many ways since the coronavirus pandemic introduced lockdowns in the early part of 2020. With so many lives taken and workers pressured to perform behind their screens while balancing families and careers, mental health has been put under the microscope. This includes an employee’s sense of belongingness.

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Belonging at work, Employee communication
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Bringing it all together: The new model for virtual workplace belonging

This blogpost aims to bring together what I have found as what works, what does not work, the themes that emerged during my interviews and the internal communication strategies that design belongingness in the virtual workplace. I managed to bring them all together in a handy model I call the new framework for workplace belonging.

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Belonging at work, Employee communication
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