Whatever kind of company you are running, good reputation is key to keep the customers coming. Before an exceptional customer journey can happen, an excellent employee experience must be in place. A solid employee communication program ensures that your employees are engaged even before they start working for you.
What do constructive journalism, positive psychology and employee engagement have in common? Future-oriented conversations. These kinds of conversations are led by a future-oriented line of questioning or future-focused feedback. They lead to better understanding and are proven to get the best results out of situations and individuals.
How do these future-oriented conversations look like? What kinds of questions dominate them?