Hi, I’m Chared. Communication consultant. Team facilitator. Founder of Good Comms.

I help teams experience belonging through good internal communication.

In a diverse, dispersed & digital world of work, belonging is the foundation of sustainable cultures & change.

Research shows that organisations that prioritise belonging see 56% higher performance, 50% lower turnover, and 2.5x higher engagement.

How I help teams belong

Community

— making everyone feel seen, heard and valued

How this looks like in practice:

Employee voice initiatives
Internal community management (ERGs, digital spaces)
Strategic listening (using the HEAR framework)

Culture

— creating environments where everyone belongs

How this looks like in practice:

Belonging-led employee experience design
Inclusive communication strategy
Inclusive leadership development
Values-led internal communication

Co-creation

— solving challenges together (with LEGO® Serious Play® )

How this looks like in practice:

Facilitated problem-solving
Depolarising difficult conversations
Strategy workshops
Team alignment and visioning

Communication is a force for good when it creates understanding,
builds bridges and breaks barriers.

- Chared Verschuur-Ballo, MA MSc (she/zij/siya)

Why work with me?

When you hire Chared, you hire the whole package -- strategic yet creative. She's also always learning something new. This makes her a really good consultant! She has so much good to give!

Chared has excellent leadership and strategic communication skills. She is a very good (active) listener, which gives her the ability to provide valuable inputs. It would be a pleasure to have our paths cross again.

Chared did incredible work for me and the team over the past few months. I appreciate the initiative she took to go beyond the scope of the job description and propose a comms strategy, and her willingness to work with very little guidance or supervision and still deliver stellar work.

Chared is a true internal communication scholar with an unwavering commitment to creating inclusive environments. She has lots of good to share!

Chared has a creative mindset and she is a powerful brainstormer, which allow her to bring to the table a strong skillset of creativity, leadership & team spirit. She is a good listener is always honest with her opinions which makes her a great team leader.

Listen to the Good Comms podcast

Read my recent posts

A word after a word after a word is power.

- Margaret Atwood

I write about using communication as a force for good, culture, change, co-creation using the LEGO® Serious Play® methodology and everything in-between — in English and Dutch. Sign up for the Good Comms newsletter and never miss a word!

Group of colleagues fist bumping to celebrate teamwork and unity in a modern office setting.

The ROI of belonging

January 31, 2026

Research shows conditional belonging (you belong because you’re useful) doesn’t create the same outcomes as unconditional belonging (you belong because you’re human). When belonging is transactional, it doesn’t work. So ironically, chasing the ROI of belonging through performative initiatives actually

Colourful LEGO® bricks and small constructed towers connected by white strings are spread across a wooden table, with a fabric bowl of loose bricks in the background, illustrating a collaborative LEGO® Serious Play workshop setup.

What to expect in a LEGO® Serious Play® workshop

December 27, 2025

If you’ve never experienced a LEGO® Serious Play® (LSP) workshop, you might be wondering what actually happens. Will I need to be creative? What if I’m not good at building? What will we achieve? These are common questions I hear