Good Comms | Communication for good

— Hello, I'm Chared. Here's

my story.

Hi, I'm Chared, founder of Good Comms.

I’m a journalist-turned-communication professional with over 20 years of experience, dedicated to helping organizations create thriving cultures of belonging and amplify their social good.

My journey

My story began in the Philippines, where I built a career in journalism by telling stories that mattered. After moving to the Netherlands in 2007, I transitioned into communication, working with organizations across life sciences, European innovation, and international development.

Throughout my career as in-house communication professional, I noticed a persistent disconnect: communication often focused on metrics like likes and clicks but missed the deeper human connections that build trust, inclusion, and belonging. This disconnect resonated deeply with me, especially as I navigated my own experiences of workplace exclusion.

These experiences drove me to explore the role of communication in fostering equity and belonging. The studies I conducted into workplace belonging and inclusive storytelling formed the foundation for Good Comms.

I may be small but I’m doing the best I can.”

– The Hummingbird

Creative work session featuring a woman using a tablet and laptop for design projects.

Founding Good Comms

At Good Comms, I envision an inclusive future where every person can participate and contribute to positive change. My mission is to make inclusivity actionable and measurable, empowering leaders and organizations to create thriving workplace cultures and drive lasting social impact.

To achieve this, I bring a strong academic foundation to my work — next to my 20+ years of professional experience. I hold an Executive MSc in Corporate Communication and an MA in Development Communication, alongside professional certificates in behavior change, sustainable communication strategies, and social justice from leading institutions like Monash University, the London School of Economics, and the University of Cambridge. Staying grounded in the latest research and practices ensures my work is both evidence-based and impactful.

I am also a certified transformational coach and a LEGO® Serious Play® facilitator, adding creative, human-centered approaches to workshops and leadership development. These methods help unlock team potential, inspire collaboration, and foster innovative problem-solving.

Since founding Good Comms, I have worked with the most amazing clients worldwide, on topics I really care about: culture change, employee engagement, workplace belonging, anti-racism and diversity, equity and inclusion, to name a few.

I’ve also presented webinars for the IABC EMENA, Shell Alumni Network and LeanIn Netherlands. Additionally, I have been featured on IoIC’s Voice and We Lead Comms.

The price of privilege is the moral duty to act when one sees another person treated unfairly.

– Isabel Wilkerson, Caste

My work today

I work at the intersection of inclusive leadership, employee experience, and social impact communication. Through my proprietary frameworks:

  • ACES (Authenticity, Care, Empowerment, Support), I guide organizations in creating systems-wide sense of belonging.
  • BELONG (Brave space, Equity, Listening, Our=inclusive language, Noticing, Good at repair), I empower leaders to embody inclusion in their actions.
  • ALLIES (Accessibility, Language, Live sessions, Imagery, Engagement, Stories), I help embed inclusive communication into systems and strategies.

Additionally, frameworks like QUINT (Question & understand, Unify & align, Implement & innovate, Nudge & engage, Track & tweak) and HASH (History, Ability, Solutions, Humanity) offer organizations pathways for strategic change communication and storytelling that inspire meaningful connections.

Whether it’s developing inclusive leadership, designing employee experiences through change, or crafting purpose-driven campaigns, my work centers on helping organizations build thriving workplace cultures and amplifying social good. With my extensive experience, I am able to work on ‘manager’ and ‘maker’ levels.

Beyond work

When not busy with Good Comms-related work, you will find me with my nose in a book, learning a new origami fold or charting ultralight travels with my family. I am currently based in The Netherlands with my sustainability-obsessed Dutch husband and dynamic bi-racial son.

keyboard, notebook, computer

Nothing can dim the light that shines from within.”

– Michelle Obama, The Light We Carry

Person Coloring Art With Crayons

Why I do this work

Everything I do is rooted in my core values:

  • Justice: Championing fairness, equity, and representation.
  • Kaizen: Embracing continuous improvement to drive sustainable impact.

And also deeply personal. As a parent to a bright and bi-racial gradeschooler, I’m driven by the hope of building a more representative, just, and less polarized world for his generation and the next!

Let’s get to work — together!

If you’re ready to make inclusivity actionable, measurable, and impactful— for workplaces, communities, and beyond — I’d love to collaborate. Together, we can create thriving cultures and shape impactful futures.

If you want power to be used for good, more good people need to have power.”

– Prof. Jeffrey Pfeffer, 7 Rules of Power

Here's how I help

— 01

Consulting

I help organizations create thriving workplace cultures and drive meaningful social impact through tailored consulting. From leadership coaching to employee experience design and strategic planning, I offer actionable insights and hands-on guidance to ensure real results. My expertise in belonging and communication ensures that your employees feel heard, seen and valued.

— 02

Communication management

With over 20 years of experience, I design and implement communication strategies that engage teams, improve transparency, and drive alignment across your organization. Using the ALLIES and QUINT frameworks, I ensure that all communication — whether internal or external — is inclusive, clear, and impactful, delivering long-lasting results.

— 03

Content creation

I create content that tells your organization’s story in a way that resonates with your audience and drives engagement. Whether it’s developing reports, crafting articles, or designing impactful campaigns, my content is designed to create impact, strengthen workplace cultures, and showcase your organization’s values.

— 04

Co-creation workshops

As a certified LEGO® Serious Play® facilitator, I lead workshops that encourage participation, unlock creative problem-solving, and build team collaboration. My co-creation workshops foster innovation and inclusion, allowing all voices to be heard while developing strategies and solutions that work for your organization.

Check out some of my work

What they say

Chared developed and implemented a communication plan for us to engage employees in the creation of our product's strategy. She took our storytelling to the next level with her video expertise. She also left us with a plan so well-thought-out and detailed we could implement it even when her contract was over.
client
Senior Internal Communication Manager, Travel & tech industry
It's been a pleasure having Chared on the team, making sure that her department was covered while always sharing such thoughtful ideas, observations and questions. She is a true internal communication scholar with an unwavering commitment to creating inclusive environments. She has lot of good to share!

ASHLEY BELLVIEW
Head of Internal Communications, Booking.com
It was great to be back at work and see that I did not have to pick up the same projects that were already on the table before I left for my maternity break. Chared did a good job managing the projects and leaving a very detailed handover document. I could slowly get used to working again. It was like starting anew. I am impressed by Chared's quality of work.
Client
Communication specialist supported during maternity break
I thank Chared for all her help and support. She is a very kind and thoughtful person, with lots of empathy and resilience! It was lovely working with her.
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Leanne Carmody
Vice President and Head of Corporate Communications, Signify
Chared is an excellent communication manager with a sense of humor that is focused on results. I highly recommend her.

JEFFREY BLAIR
Senior Director EMEA, Greater Houston Partnership
With Chared as our communication manager, we have come a long way communication-wise. I thank her so much for her professionalism, enthusiasm and can-do attitude.
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Former colleague
EU research and knowledge transfer industry
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