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belonging at work

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Belonging is organic

The second dominant theme that came out during my research is called Authenticity. This pertains to spontaneous, non-transactional, organic moments of connection such as chats before and after meetings, virtual coffee chats, small talk or virtual catch-ups, bumping into someone in the watercooler in a physical office, events that are serendipitous. I used the word Authenticity to code this theme because these are actions that bring out the authentic self in people and relationships.

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Is your sense of belonging down? It must be your manager.

Support, referring to a human support network that is mostly led by the line manager in a newly-hired employee’s experience, is the most dominant theme of all four themes. This could also be performed by a buddy, a colleague, a mentor or HR. This theme was most dominant in the interviews with nine of the 20 employees interviewed and the second dominant theme for seven of the interview participants.

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Where I sourced my belonging data

The main data for this research came from 20 newly-hired employees from Netherlands-based organisations. These employees were hired between March 2020 – June 2021 when working from home was forced to continue in the Netherlands. With on and off lockdowns, these employees were onboarded only virtually and have not met their colleagues face-to-face as they would have before the pandemic hit.

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Belonging at work: why bother?

Since the pandemic hit, the issue of belonging seems to have become more popular than ever before. It followed the demand for more diversity and inclusion in the workplace. I have reason to believe that not being in the same workspace contributed to this need. But what does research say? How does it really impact our work? Why should anyone who cares about productivity bother?

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