Posts covering topics such as belonging at work, psychological safety, employee voice, leadership communication that builds trust, and other culture-building topics.
Research shows conditional belonging (you belong because you’re useful) doesn’t create the same outcomes as unconditional belonging (you belong because you’re human). When belonging is transactional, it doesn’t work. So ironically, chasing the ROI of belonging through performative initiatives actually destroys the ROI. But fine, if you want to get the numbers, read on.
The ROI of belonging Read More »
Culture
If you’ve never experienced a LEGO® Serious Play® (LSP) workshop, you might be wondering what actually happens. Will I need to be creative? What if I’m not good at building? What will we achieve? These are common questions I hear from participants before their first session.
What to expect in a LEGO® Serious Play® workshop Read More »
Culture
Throughout this series, we’ve explored why LEGO® Serious Play® works: the cognitive science that creates deep engagement, the communication mechanisms that transform dialogue, and the cultural conditions that create a sense of belonging. Now we arrive at the heart of the matter: what all these elements enable when they come together: co-creation.
Why LEGO® Serious Play® works: Co-creating positive change Read More »
Culture
In Parts 1 and 2, we explored the cognitive science that makes LEGO® Serious Play® effective for individual learning, and the communication mechanisms, metaphor and equal voice, that transform how groups interact. And something even more fundamental happens when these elements combine: they create the cultural conditions for genuine sense of belonging.
In Part 1, we explored the cognitive science behind LEGO® Serious Play®. How constructionist learning, embodied cognition, and flow states create conditions for deep individual engagement. The methodology’s power extends beyond how individuals think. It fundamentally transforms how groups communicate and collaborate.
Why LEGO® Serious Play® works: The power of metaphor and equal voice Read More »
Culture
Ever wonder why building with LEGO® bricks creates insights that hours of talking couldn’t reach? There’s actual neuroscience behind it. When your hands build, your brain thinks differently, accessing knowledge you didn’t even know you had. This is constructionism in action, and it’s transforming how teams solve complex problems.
Why LEGO® Serious Play® works: The cognitive foundations Read More »
Culture
Strategic listening sounds compelling in theory but how do we actually do it? In Part 1, we explored why treating internal community management as organisational intelligence matters. Now let’s get practical. The HEAR Framework offers a systematic approach to turning everyday conversations into actionable insights: Hone what matters, Evaluate the context, Articulate the patterns, and Respond with action. Here’s how leading organisations are making strategic listening real.
The HEAR Framework: A practical guide to strategic listening Read More »
Culture
Most companies treat community management as housekeeping: moderate discussions, answer questions, keep things civil. But we’ve seen something different: organizations reimagining it as strategic listening, a systematic way to catch problems early, understand culture as it actually lives, and turn everyday conversations into intelligence that improves how work gets done.
Do you hear what I hear? From reactive to strategic listening in organisations Read More »
Culture
Why do communicators struggle to tell their own stories? In this episode of the IABC EMENA region podcast, I speak with storytelling strategist Lucy Eckley about how to craft a personal narrative that connects, inspires, and leads.
From a practical five-part framework to insights on inclusion, visibility, and career growth, this episode will help you own your story with clarity and confidence.
Your story matters Read More »
Culture, Inclusive communication, Inclusive leadership
Inclusive internal community campaigns can strengthen connections, enhance engagement, and foster a sense of belonging among employees. When designed thoughtfully, they can break down silos, celebrate diversity, and drive collaboration. Here are ten ideas aligned with inclusive communication, co-creation, and the goal of creating a just workplace culture.
Building connection and engagement: 10 inclusive internal community campaign ideas Read More »
Culture, Employee communication, Inclusive communication, Inclusive leadership