Good Comms | Communication. Culture. Change.

— Get to know the Good Comms

vision and mission.

Create understanding, build bridges, break barriers.

At Good Comms, we believe that communication is a powerful force for building a better world. With power comes responsibility, and so we wield it as a force for good — for a more representative, just and less polarised world.

Our vision

A world where communication is used responsibly, ethically, inclusively, shaping fairer systems, braver cultures and change that lasts.

Our mission

I help organisations design communication that creates understanding, builds bridges and breaks barriers – so leaders and teams can thrive together and co-create great work.

Listen to the Good Comms story

hummingbird, bird, perched

“If you want power to be used for good, more good people need to have power.”

– Jeffrey Pfeffer, Seven Rules of Power

hummingbird, red flowers, wildlife-4814046.jpg

The Good Comms manifesto

Where fairer systems begin.

Communication isn’t decoration. It’s design.
It shapes how people connect, how decisions are made,
and whether change takes root or falls apart.

At Good Comms, communication is not a tool you use at the end.
It’s the architecture you build from the start.

Because fair systems don’t appear by accident.
Cultures don’t heal without intention.
And people can’t contribute if they don’t feel that they belong.

So here is what we stand for.

Create understanding

Belonging is the beginning of everything.

We believe people do their best work when they feel safe, seen and heard.
Not managed into silence.
Not drowned in noise.
Not trapped in polarised conversations.

We design communication that makes it possible for teams to speak honestly,
leaders to listen deeply,
and organisations to build trust one conversation at a time.

Because when people feel that they belong, trust is high and change-readiness is strong.

Belonging, therefore, is not a perk.
It is the backbone of resilient organisations.

Build bridges

Fairness is systems work.

We design communication that makes decisions transparent, power visible,
and participation real.
Because fairness is only possible when it’s built in the structure.

We believe in communication that explains the “why,” clarifies the “how,”
and distributes the “voice.”

From ethical AI to employee voice, from inclusive communication to narrative design, we build communication systems that people can trust.

Fairness doesn’t happen by chance.
It is made possible by design.

Break barriers

Change lasts when owned.

We shape communication that moves beyond announcement and into ownership.
Beyond messaging and into momentum.
Beyond resistance and into shared purpose.

Change doesn’t stick because a slide said so. It sticks because people recognise themselves in the story and participate in shaping the future.

We believe in communication that holds complexity with clarity, engages communities with respect, and reduces polarisation by listening closely.

Lasting change is co-created,
not imposed.

If communication is power, those of us who earn our living  from it have the responsibility to use it for good.

The way we work

Rooted in behavioral science, neuroscience, and evidence-based practices, our expertise lies in inclusive leadership & communication, belonging-focused employee experience and holistic social impact communication.

We use proprietary frameworks to turn abstract ideals into practical, measurable results.

For systems-wide change –

  • ACES (Authenticity, Care, Empowerment, Support) for fostering belonging at work
  • ALLIES (Accessibility, Language, Live sessions, Imagery, Engagement, Stories) for inclusive communication strategies
  • QUINT (Question & understand, Unify & align, Implement & innovate, Nudge & engage, Track & tweak) for strategic and actionable behaviour change and long-term impact

For leadership development/coaching –

  • BELONG (Brave space, Equity, Listening, Our=inclusive language, Noticing, Good at repair) for the traits of inclusive leaders.

For storytellers –

  • HASH (History, Ability, Solutions, Humanity) for storytelling that connects meaningfully and inclusively.

For co-creation and team development/coaching –

  • LEGO® Serious Play® 

Inclusive leadership can be uncomfortable, like learning a new language, and progress does not always mean perfection.

– Jennifer Brown, How to be an Inclusive Leader

Our work so far

Since our foundation in 2021, we have worked with amazing clients from advisory functions, team coaching to strategic communication, webinar and workshop design and facilitation, including and not limited to:

  • Booking.com
  • De Delftse Tuin Montessorischool
  • Gemeente Den Haag
  • IABC EMENA
  • LeanIn Netherlands
  • Politie Nederland
  • Rijksvastgoedbedrijf
  • Shell Alumni Network
  • Signify
  • United Nations Development Program
  • Voedselbos Pijnacker

We have worked on topics we care about, including and not limited to:

  • anti-racism
  • behaviour and culture change
  • belonging, diversity, equity and inclusion
  • co-creation
  • community engagement
  • gender equity and women in leadership
  • employee experience and engagement
  • social justice
  • strategic alignment
  • sustainable development
  • team development

“I may be small but I’m doing the best I can.”

– The Hummingbird

Why the Hummingbird?

Our logo is inspired by Dr. Wangari Maathai’s “Story of the Hummingbird.” While we could tell you the story ourselves, watching the video that comes with this text will be far more captivating.

In essence, the hummingbird represents resilience and purpose, no matter the size of the challenge. This tiny bird inspires us to focus on doing our part, however small, to create meaningful change.

Hummingbirds are also extraordinary pollinators—connecting ecosystems and fostering growth. We see our consulting work in much the same way: learning from each other, passing on the good things and building from them to create more good in the world.

Dr. Wangari Maathai became the first African woman to win the Nobel Peace Prize in 2004.

Ready to shape a more inclusive future?

Check out some of my work

What they say

Chared developed and implemented a communication plan for us to engage employees in the creation of our product's strategy. She took our storytelling to the next level with her video expertise. She also left us with a plan so well-thought-out and detailed we could implement it even when her contract was over.
client
Senior Internal Communication Manager, Travel & tech industry
It's been a pleasure having Chared on the team, making sure that her department was covered while always sharing such thoughtful ideas, observations and questions. She is a true internal communication scholar with an unwavering commitment to creating inclusive environments. She has lot of good to share!

ASHLEY BELLVIEW
Head of Internal Communications, Booking.com
It was great to be back at work and see that I did not have to pick up the same projects that were already on the table before I left for my maternity break. Chared did a good job managing the projects and leaving a very detailed handover document. I could slowly get used to working again. It was like starting anew. I am impressed by Chared's quality of work.
Client
Communication specialist supported during maternity break
I thank Chared for all her help and support. She is a very kind and thoughtful person, with lots of empathy and resilience! It was lovely working with her.
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Leanne Carmody
Vice President and Head of Corporate Communications, Signify
Chared is an excellent communication manager with a sense of humor that is focused on results. I highly recommend her.

JEFFREY BLAIR
Senior Director EMEA, Greater Houston Partnership
With Chared as our communication manager, we have come a long way communication-wise. I thank her so much for her professionalism, enthusiasm and can-do attitude.
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Former colleague
EU research and knowledge transfer industry
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