Good Comms | Inclusive leadership & communication

better world

- strategic communication for social good

The organisations doing the most important work in the world – the ones committed to equity, sustainability, social justice, and genuine human development – deserve communication that matches their ambition.

Communication is one of the most powerful tools we have for building the world we want to live in. It shapes what people believe is possible. It determines who feels represented and who doesn’t. It’s the difference between change that lands and change that fades.

I started my career as a journalist in the Philippines, telling stories that mattered. After moving to the Netherlands, I trained in both corporate communication and development communication –  the discipline that sits at the intersection of communication, equity, and sustainable change. That combination, layered with certifications in behaviour change, ethical AI, social justice, and strategic communication, is what I bring to this work.

How this looks in practice:

  • Brain-friendly change communication
  • Ethics-led AI adoption
  • Inclusive communication strategy
  • Purpose-driven narrative design
  • UN and EU-fluent communication

Why purposeful communication matters: the data

Purposeful communication isn’t a nice-to-have. It’s the foundation of credible, sustainable change.

3.5x

better performance in organisations with effective communication strategies (McKinsey)

167%

more likely to advocate for their employer when culture matches stated values (Deloitte, 2023)

Higher

social, environmental and financial performance in diverse, inclusive organisations (McKinsey, 2023)

6x

more likely to succeed when people are involved in designing change (Prosci, 2023)

Organisations that close the gap between what they say and what they actually do don’t just feel better to work for. They perform better, earn greater trust, and create the conditions for lasting impact.

What I offer

A small plant sprouts in soil inside a light bulb, symbolizing eco-friendly and sustainable growth.
Behavioural change communication

Communication that changes behaviour starts with understanding how people actually change, not just what we hope will happen when we send the right message. I apply frameworks such as EAST to design communication strategies that genuinely move people.

UN and EU-fluent communication

I help organisations working within UN SDG or EU frameworks communicate their work with clarity, integrity, and impact – to internal teams, external stakeholders, funders, and communities. Fluent in both fields, I translate complex standards into communication that builds credibility and real engagement.

A collection of diverse colored puzzle pieces arranged on a white backdrop.
A human hand with tattoos reaching out to a robotic hand on a white background.
Ethical AI

As AI reshapes how organisations communicate, the ethical dimensions matter more than ever. I help organisations navigate and communicate about AI with transparency, responsibility, and human-centred thinking.

Inclusive communication

Inclusive communication isn’t just about accessibility. It’s about who gets to participate in the conversation, whose stories are told, and how communication either narrows or widens the circle.

A strategic arrangement of colorful pawns connected on a game board, symbolizing networking and teamwork.
A cluttered desk with scripts, notes, and a person's hand organizing screenplay drafts.
Purpose-driven narrative design

Your story should do more than describe what you do. I help organisations design narratives that connect purpose to practice, build trust with the people who matter most, and make the case for the change you’re creating –  compellingly and honestly.

“The single biggest problem in communication
is the illusion that it has taken place.”

– George Bernard Shaw

Case example: Behaviour science meets DEIB

An intergovernmental organisation needed to communicate their diversity, equity and inclusion (DEI) and anti-racism program internally. Tactically, this meant drafting messages and producing communication materials.

The challenge:

They had an internal DEI and anti-racism vision but there was no communication strategy in place. And the deeper question was: how do you create communication that actually moves people?

 

What I did: 

I delivered the internal DEIB communication work and went further. I proposed and developed a behaviour science-driven communication strategy: a framework grounded in how people actually form attitudes and change behaviour, applied specifically to DEIB. The organisation’s internal DEIB team adopted it.

The result:

A DEIB communication programme with real behavioural foundations. Not just the right words, but the right strategy for how change actually happens.

women, people, design, team, community, group, together, female, empowerement, fashion, colorful, diversity, painting, art, diversity, diversity, diversity, diversity, diversity

What they say

Chared developed and implemented a communication plan for us to engage employees in the creation of our product's strategy. She took our storytelling to the next level with her video expertise. She also left us with a plan so well-thought-out and detailed we could implement it even when her contract was over.
client
Senior Internal Communication Manager, Travel & tech industry
It's been a pleasure having Chared on the team, making sure that her department was covered while always sharing such thoughtful ideas, observations and questions. She is a true internal communication scholar with an unwavering commitment to creating inclusive environments. She has lot of good to share!

ASHLEY BELLVIEW
Head of Internal Communications, Booking.com
It was great to be back at work and see that I did not have to pick up the same projects that were already on the table before I left for my maternity break. Chared did a good job managing the projects and leaving a very detailed handover document. I could slowly get used to working again. It was like starting anew. I am impressed by Chared's quality of work.
Client
Communication specialist supported during maternity break
I thank Chared for all her help and support. She is a very kind and thoughtful person, with lots of empathy and resilience! It was lovely working with her.
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Leanne Carmody
Vice President and Head of Corporate Communications, Signify
Chared is an excellent communication manager with a sense of humor that is focused on results. I highly recommend her.

JEFFREY BLAIR
Senior Director EMEA, Greater Houston Partnership
With Chared as our communication manager, we have come a long way communication-wise. I thank her so much for her professionalism, enthusiasm and can-do attitude.
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Former colleague
EU research and knowledge transfer industry
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