Good Comms | Inclusive leadership & communication

inclusive leadership

A blind man uses a computer with headphones in a library, highlighting technology's role in accessibility.

The European Accessibility Act: Essential do’s and don’ts for communication professionals

On 28 June 2025, the European Accessibility Act (EAA) officially takes effect and if you work in communication, you need to care.

Because whether you’re crafting web copy, producing videos, writing internal newsletters, or managing social content, you’re shaping how people access information. And soon, how you do that won’t just be a nice-to-have. It’ll be the law.

The European Accessibility Act: Essential do’s and don’ts for communication professionals Read More »

Belonging, Better world, Bridging
Colleagues in an office celebrating a successful negotiation with a handshake.

Referrals reimagined: A more inclusive way to hire

Employee referrals can speed up hiring and boost retention but they can also quietly reinforce bias, privilege, and sameness. In this post, I unpack how referral programmes often reward social capital over potential, why family-based referrals can undermine equity, and what HR teams can do to shift from “culture fit” to “culture add”.

It’s time to ask: are your referrals building diversity—or just deepening your echo chamber?

Referrals reimagined: A more inclusive way to hire Read More »

Belonging, Better world, Bridging
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What Pippi Langkous can teach us about courageous leadership

Last week, we visited friends whose daughter is absolutely enchanted by Pippi Langkous. And let’s be honest, who wouldn’t be? She’s strong enough to lift a horse, cheeky enough to mock authority, and free enough to live by her own rules. But as I watched this little girl talk about Pippi adventures with sparkling eyes, it struck me: this pigtailed rebel might have more to say about courageous leadership than we give her credit for.

Pippi may be fictional, but her approach to the world embodies many of the traits today’s leaders need: boldness, empathy, boundary-setting, and the ability to disrupt what no longer serves. Here’s what leaders at any level can learn from her.

What Pippi Langkous can teach us about courageous leadership Read More »

Belonging, Better world, Bridging
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Trust-building: the quiet power of everyday internal communication

We often celebrate internal communication as the engine of change—but what if much of its power lies in the everyday? In this post, I explore why routine communication matters more than we think, and how it quietly builds trust, inclusion, and a sense of belonging across organisations, just like inclusive leadership.

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Belonging, Better world, Bridging
Close-up of a metal puzzle cube against a warm blurred background.

Presenting our three-level approach to inclusive leadership

Building on insights from the studies by Nishii, Leroy, and Korkmaz, this post illustrates how ACES, ALLIES, and BELONG complement theoretical and practical perspectives on inclusive leadership. By addressing the individual, team, and organizational levels, these frameworks translate academic insights into actionable strategies for fostering inclusion.

Presenting our three-level approach to inclusive leadership Read More »

Belonging, Better world, Bridging
A close-up of a person holding an apple and a donut, symbolizing the choice between healthy eating and indulgence.

Understanding inclusive leadership through key frameworks

Inclusive leadership has emerged as a vital approach for fostering diversity, equity, and belonging in today’s organizations. It is not merely about surface-level inclusivity but encompasses deep, systemic engagement across individuals, teams, and organizations. In this blogpost, I’m focusing on two key studies that provide comprehensive frameworks for understanding inclusive leadership.

Understanding inclusive leadership through key frameworks Read More »

Belonging, Better world, Bridging
Born Jorge Mario Bergoglio, Pope Francis took the name Francis after St. Francis of Assisi, because, as he said during his first interviews with journalists when he became pope (March 2013), he was especially concerned with the well-being of the poor.

Leading with humility: the powerfully good legacy of Pope Francis

I was born and raised a Catholic. Over the years, my relationship with the Church has evolved—shaped by life experience, critical thinking, and my own search for justice and belonging. And yet, some figures leave an imprint that transcends doctrine. Pope Francis was one of them. His leadership spoke not just to Catholics, but to anyone longing for a more compassionate and inclusive world. That’s why I felt compelled to write this. Not just as a tribute, but as a reflection on the kind of leadership the world needs more of.

Leading with humility: the powerfully good legacy of Pope Francis Read More »

Belonging, Better world, Bridging
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Inclusive leadership and other styles, which is which?

In previous blog posts, we explored the definition of inclusive leadership and outlined the compelling business case for adopting this approach. In this post, we take the conversation a step further by comparing inclusive leadership with other popular leadership styles, such as transformational, servant, situational, transactional, and authoritative leadership.

Inclusive leadership and other styles, which is which? Read More »

Belonging, Better world, Bridging
Colorful 'Love is Love' pride banner at a parade in London, Ontario celebrating equality and diversity.

Love, stories and leadership: Pride beyond the rainbow

Pride month always gives us a reason to reflect — and this year, The Netherlands offers not one but two powerful themes. In The Hague, Pride centres on Sharing Stories. In Amsterdam, the theme is LOVE. When you put those two together, you get something quietly radical: a call to connect, to listen, and to lead with care.

Love, stories and leadership: Pride beyond the rainbow Read More »

Belonging, Better world, Bridging
IABC EMENA cover showing interviewee Chaya Mistry on the left and host Chared Verschuur on the right.

Moving beyond sustainability: Why regenerative leadership is the future

What if organizations didn’t just sustain but actively restored and revitalized their people and environments? In my recent conversation with Chaya Mistry, human leadership and communication coach, we explored how regenerative leadership moves beyond sustainability into transformation.

Moving beyond sustainability: Why regenerative leadership is the future Read More »

Belonging, Better world, Bridging
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