Good Comms | Communication for good

Inclusive leadership

Posts covering inclusive leadership, inclusive communication and belonging at work.

Bold 'Mind the Gap' text on a subway platform, emphasizing passenger safety.

Responsible AI in communication starts with the right foundation (part 1 of 3)

As an inclusive leadership and communication consultant, I believe in “communication for good”. Communication that creates understanding, builds bridges, and breaks barriers. Workslop is the opposite. Recent research shows 40% of workers received low-quality AI content last month, costing nearly two hours per incident to fix. But we’re diagnosing the wrong disease. This isn’t about the tool. It’s about the skills gap. The real conversation we should be having isn’t “Is AI good or bad?” but “How do we support everyone in using it well?”

Responsible AI in communication starts with the right foundation (part 1 of 3) Read More »

Inclusive leadership
Een hand houdt verschillende glanzende parels in zachte tinten wit, roze en grijs boven een doos met vakjes vol parels. De parels zijn ongelijk van vorm en grootte, wat hun natuurlijke en authentieke karakter benadrukt.

Echte parels: over authenticiteit en leiderschap dat glanst van binnenuit

Toen mijn zoon een parel vond en vroeg of ze echt was, liet ik hem voelen: een echte parel is een beetje ruw, een neppe is glad. Dat moment bleef hangen. Want hoe vaak doen we op het werk alsof we echt zijn, terwijl we eigenlijk gepolijst gedrag tonen? Het lijkt veilig, maar het doet ons geen goed. Authentiek leiderschap glanst niet omdat het perfect is, maar omdat het oprecht is. Echte parels, en echte leiders, ontstaan door wrijving.

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Inclusive leadership
Vibrant 3D rendering depicting the complexity of neural networks.

Internal communication and the missing link in fostering neuroinclusive leadership

After a recent conversation with internal communication professional and researcher May Oostrom-Kwok, I found myself thinking more deeply about the role we play in making neuroinclusion a reality. May’s research explores how internal communication can support line managers in fostering a neuroinclusive workplace. Her findings are a powerful reminder that inclusion doesn’t start with a policy. It starts with trust, dialogue, and the everyday actions of people leaders. This post reflects on what I learned from her study, and why it matters now more than ever.

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Inclusive leadership
A diverse group of hands wearing colorful friendship bracelets in unity.

BDEI myths and how they spread

2025 has become the year of backlash. Against BDEI, against justice, and, apparently, against facts. From false claims of reverse discrimination to political spin that blames inclusion for everything from job loss to social division, misinformation is being repeated so often it’s starting to sound true. This blog unpacks the most common myths about BDEI and social justice backed by data, not drama. If you’re tired of opinion pieces dressed up as fact, this one’s for you.

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Inclusive leadership
Full length of anonymous toddler squatting barefoot on floor playing with round wooden shapes of different size and pasta and putting biggest shape on while developing fine motor skills at home

What Montessori taught me about inclusive leadership

When I enrolled my child in a Montessori school, I wasn’t looking for leadership lessons. I just wanted him to be seen, not just tested. But as I observed how the classroom worked, how the guide watched before speaking, how the space invited belonging, how even toddlers had real agency, I realised I wasn’t just looking at an educational method. I was looking at a masterclass in inclusive leadership.

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Inclusive leadership
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Flat as a pancake: what Dutch workplaces taught me about hierarchy

This year, my eldest niece turned 18. A milestone. She can now vote, buy a beer legally, and roll her eyes with full adult authority. For me, though, her birthday meant something else: I’ve also been living in the Netherlands for 18 years. Long enough to gain citizenship, develop a sixth sense for spotting free samples at Albert Heijn, and, perhaps most shockingly, get used to calling my boss by their first name.

Flat as a pancake: what Dutch workplaces taught me about hierarchy Read More »

Inclusive leadership
Macro shot of a snail on a green leaf, highlighting its spiral shell and natural patterns.

What the birthplace of the Slow Food Movement taught me about SLOW Leadership

I’m writing this from a small restaurant in Bra, Italy, where the slow food movement began in 1986. What started as a protest against fast food culture has become something much deeper: a philosophy about honoring ingredients, respecting traditions, and creating space for authentic connection around shared tables.
As I savor my meal in this historic place, I can’t help but see the profound parallels between slow food principles and what I’m calling “slow leadership.” Both movements ask us to slow down, pay attention, and recognize that the best outcomes emerge when we honor what each contributor brings to the table.

What the birthplace of the Slow Food Movement taught me about SLOW Leadership Read More »

Inclusive communication, Inclusive leadership
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The credit roll revolution: Why organisations need to start naming names

Walking through Turin’s Museum of Cinema, I found myself wondering about the evolution of film credits. A 1920s silent film listed perhaps ten names. A 1980s blockbuster scrolled hundreds. Today’s inclusive productions credit cultural consultants, accessibility coordinators, intimacy directors, mental health advisors. These roles were always essential but never acknowledged.

This is cinema’s credit roll revolution: the radical act of naming everyone who shapes the story. Organizations desperately need the same revolution.

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Inclusive communication, Inclusive leadership
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The Rosetta Stone and inclusive communication: lessons from multilingual ancient Egypt

During a recent visit to the Museo Egizio in Turin, I found myself captivated by an entire floor dedicated to the history of writing in ancient Egypt. Among the many remarkable artifacts, one story stood out—the story of the Rosetta Stone. Although the original resides in the British Museum, its presence in the Turin exhibit reminded me how powerful written language can be, both as a means of recording history, and as a tool for connection across cultures and communities.

The Rosetta Stone and inclusive communication: lessons from multilingual ancient Egypt Read More »

Inclusive communication, Inclusive leadership
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